Zuzuzoo — Terms of Service

Effective date: November 21, 2025

Operator: Siarhei Kazachonak (kazachonaksiarhei@gmail.com), Poland.

1. Acceptance of Terms

By downloading, installing, or using Zuzuzoo ("App") you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, do not use the App. Parents and guardians must review and accept these Terms on behalf of children using the App.

2. App description and intended audience

The App is an educational application designed for young children ages 1-4. It teaches children about animals, sounds, habitats, and basic categorization through interactive games and activities.

2.1. Age rating

Age rating: 4+ (suitable for children ages 1-4; rated 4+ by App Store).

The App contains no violent content, profanity, sexual content, or realistic depictions of harm. All content is age-appropriate and educational.

2.2. Parental supervision

Parents and guardians should review these Terms and our Privacy Policy before allowing their child to use the App. Parental supervision is recommended, especially for in-app purchases and subscription management.

2.3. Device requirements

The App requires:

3. Account and registration

The App does not require account creation or registration. All app data (game progress, preferences) is stored locally on your device. If account features are added in the future, they will be governed by these Terms and our Privacy Policy.

4. Subscriptions and payments

4.1. Subscription types and pricing

The App offers the following subscription options:

Price confirmation: Prices are displayed in your local currency as determined by the App Store. Always confirm the final price before completing your purchase in the Apple Pay or App Store payment screen. Prices may vary by country due to currency conversion and local taxes.

4.2. In-app purchases

Subscriptions are purchased through Apple's in-app purchase system. By subscribing, you agree to Apple's Terms of Service and payment policies. We do not process payments directly and do not store your payment information. For the standard Apple Terms of Use (EULA), see here.

Before purchasing: You will be shown the subscription price, billing period, and trial terms. You must confirm the purchase through Apple Pay, Face ID, Touch ID, or your Apple ID password.

4.3. Free trial and eligibility

Each user is eligible for one 3-day free trial per subscription offer. Trial eligibility is determined by:

If you have previously used a free trial for this App (even after deleting and reinstalling), you will not be eligible for another trial. This is necessary to prevent fraudulent trial abuse.

To cancel your trial and avoid being charged, you must cancel at least 24 hours before the trial period ends (see Section 4.5).

4.4. Automatic renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the renewal date. Your Apple account will be charged within 24 hours prior to the end of the current period.

The renewal price will be the same as your original subscription price unless we notify you of a price change in advance.

4.5. Managing and canceling subscriptions

You can manage or cancel your subscription at any time through your Apple ID account settings:

  1. Open the Settings app on your iOS device.
  2. Tap your name at the top, then tap Manage Subscription.
  3. Select the Zuzuzoo subscription.
  4. Tap Cancel Subscription.

Alternatively, open the App Store app, tap your profile icon, tap Subscriptions, and manage your subscription from there.

If you cancel your subscription, you will retain access to premium features until the end of the current billing period. No refunds are provided for partial billing periods.

4.6. Restoring purchases

If you reinstall the App or use it on a different device, you can restore your subscription at no additional cost:

  1. Open the App and navigate to the subscription or settings screen.
  2. Tap "Restore Purchases".
  3. Sign in with the same Apple ID used for the original purchase.

Your subscription status will be restored automatically. If you encounter issues, contact Apple Support or email us at kazachonaksiarhei@gmail.com.

4.7. Refunds

All purchases are processed and managed by Apple. Refund requests must be submitted directly to Apple Support:

We (the Operator) do not have the ability to issue refunds. Apple's refund policy applies to all purchases.

4.8. Data retention for subscriptions

We retain subscription metadata (purchase receipts, subscription status, device identifiers) for up to 7 years to comply with tax and accounting regulations. For more details, see our Privacy Policy.

5. Third-party services

The App uses the following third-party services to provide functionality:

Your use of the App is also subject to the terms and privacy policies of these third-party services. We do not control these services and are not responsible for their actions or policies.

6. Intellectual property

All content in the App, including but not limited to text, graphics, images, sounds, animations, software code, and user interface design, is the property of the Operator or is used under license. The App and its content are protected by copyright, trademark, and other intellectual property laws.

You may not:

You may use the App solely for personal, non-commercial purposes in accordance with these Terms.

7. Acceptable use and prohibited conduct

You agree to use the App lawfully and appropriately. You may not:

Parents and guardians are responsible for supervising their child's use of the App and ensuring compliance with these Terms.

8. Parental controls and family sharing

Parents can manage their child's use of the App and in-app purchases through Apple's built-in parental controls:

To restrict in-app purchases entirely:

  1. Open Settings > Screen Time > Content & Privacy Restrictions.
  2. Enable Content & Privacy Restrictions.
  3. Tap iTunes & App Store Purchases.
  4. Set In-app Purchases to Don't Allow.

9. Disclaimers and limitation of liability

9.1. "As is" provision

The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the App will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

9.2. Limitation of liability

To the maximum extent permitted by law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:

Our total liability for any claims related to the App shall not exceed the amount you paid for the App in the 12 months preceding the claim (or $100 USD if greater).

Consumer rights: Nothing in these Terms limits your statutory rights as a consumer under applicable law. If you are a consumer in the EU, UK, or other jurisdiction with mandatory consumer protection laws, these disclaimers do not apply to the extent prohibited by law.

10. Updates and modifications

10.1. App updates

We may update the App from time to time to add new features, fix bugs, improve performance, or comply with legal requirements. Updates may be delivered automatically or require manual download from the App Store.

Some updates may require you to accept revised Terms before continuing to use the App.

10.2. Changes to these Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

Continued use of the App after changes indicates your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the App and cancel your subscription.

11. Termination

These Terms remain in effect until terminated by you or us.

11.1. Termination by you

You may terminate these Terms at any time by:

11.2. Termination by us

We may suspend or terminate your access to the App immediately, without prior notice, if you violate these Terms or engage in fraudulent or harmful conduct.

Upon termination, your right to use the App ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will remain in effect.

12. Governing law and dispute resolution

12.1. Governing law

These Terms are governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles.

12.2. Jurisdiction

Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of Poland.

Consumer rights: If you are a consumer in the EU, UK, or other jurisdiction with mandatory consumer protection laws, you may also bring claims in your local courts as permitted by applicable consumer law.

12.3. Dispute resolution

Before initiating legal proceedings, we encourage you to contact us at kazachonaksiarhei@gmail.com to resolve disputes informally. We will make reasonable efforts to resolve disputes in good faith.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Operator regarding the App and supersede all prior agreements, understandings, and representations.

15. Contact

For questions, concerns, or feedback about these Terms or the App, please contact:

Operator: Siarhei Kazachonak

Email: kazachonaksiarhei@gmail.com

Jurisdiction: Poland